Since 2004, Help At Home Senior Care has helped thousands of older adults achieve the dream of living the lives they choose, where they choose, throughout aging.
Our award-winning home care services reflect a passion for seniors and their families as well as the advantage of providing in-home care for over 20 years.
When it comes to in-home care, timely and compassionate communication is essential. That’s why we offer support 24 hours a day, 7 days a week with a real person — so you’re never left waiting or struggling with automated phone trees. Here’s why this makes all the difference:
Immediate Assistance, Anytime You Need It – Emergencies and urgent concerns don’t follow a schedule. With a real person available around the clock, you get immediate responses — whether it’s late at night, early morning, or during the day.
No Frustrating Phone Trees — Speak to a Real Person – We understand how frustrating automated phone systems can be. That’s why we ensure that when you call, you speak directly to a knowledgeable and compassionate representative who can assist you right away.
Personalized Support for You and Your Loved Ones – Every family’s needs are unique, and automated systems can’t provide the level of care and attention you deserve. Our trained team members listen to your concerns and provide tailored solutions to fit your specific situation.
Peace of Mind for Families – Knowing that help is just a phone call away — without delays or robotic prompts — provides peace of mind. Whether you need to adjust schedules, request updates, or seek guidance, we are here to help.
Faster Problem Resolution – Issues can arise at any time. Our live support ensures quick resolutions, reducing stress and ensuring your loved one’s care remains uninterrupted.
Compassionate Human Connection – Beyond assistance, sometimes you just need reassurance from a real person. Our team is trained to provide not only answers but also comfort and empathy when you need it most.
When it comes to in-home care, experience matters. With over two decades of dedicated service, our agency has been a trusted provider of compassionate, high-quality care for families just like yours.
Why Our 20+ Years Make a Difference:
Proven Expertise – With years of hands-on experience, we understand the unique challenges of in-home care and know how to provide the best possible support for your loved one.
A Reputation Built on Trust – Serving the community for over 20 years, we’ve built lasting relationships with families, healthcare providers, and professionals who trust us to deliver exceptional care.
Highly Trained Caregivers – Our caregivers are carefully selected and extensively trained using effective teaching methods and our unique hands-on training rooms providing real-world experience. These care professionals have the skills and compassion needed to provide you and your loved one with superior care. [Find out about our top-notch training and specialized care certifications here.]
Refined Care Practices – Decades of experience have allowed us to perfect our approach, offering personalized care plans, effective communication, and reliable support for every client.
Strong Community Connections – We work closely with local hospitals, doctors, and senior services, ensuring seamless coordination and the best possible care for your loved one.
Commitment to Innovation – The healthcare industry is always evolving, and so are we. We stay up to date with the latest caregiving techniques, technology, and best practices to provide the highest standard of care.
For 20+ years, we’ve been helping families find peace of mind knowing their loved ones are in good hands. Let us do the same for you.
Navigating long-term care insurance can be complex and overwhelming. At Help At Home Senior Care, we stand above the competition with our in-depth knowledge and expertise in handling long-term care insurance claims. Our team is here to help you receive the benefits you deserve with minimal stress.
Why Choose Us For Long-Term Care Insurance Assistance?
Expertise in Policy Understanding – Long-term care insurance policies can be confusing, with varying coverage details and requirements. Our specialists thoroughly understand different policies and will help you navigate your plan to maximize your benefits.
Assistance with Insurance Billing – Submitting insurance claims can be time-consuming and frustrating. We take the burden off your shoulders by handling the billing process directly with your insurance company, ensuring accuracy and efficiency.
Prompt and Proper Documentation – One of the most common reasons for delayed or denied claims is missing or incorrect documentation. Our team ensures that all necessary paperwork is completed correctly and submitted promptly to avoid unnecessary delays.
Faster Claim Approvals – With our experience in working with insurance providers, we know what it takes to get claims approved quickly. We work proactively to address any potential issues before they arise, saving you time and frustration.
Advocacy on Your Behalf – If a claim is delayed or denied, we advocate for you by communicating with the insurance company, providing additional documentation if needed, and ensuring that you receive the coverage you’re entitled to.
Personalized Support for Your Unique Needs – Every client’s situation is different, and we take a personalized approach to help you navigate the insurance process smoothly. Whether you’re new to long-term care insurance or dealing with an ongoing claim, we are here to assist every step of the way.
We have a great team! Being a repeatedly award-winning agency can only happen as the result of talented people working together. Give us a call at (530) 885-7444 or at (707) 545-2422 to learn more about the best home care in Auburn, CA and the surrounding areas, or to set up a free in-home consultation.